Policies

Privacy Policy

bytolabs is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices may be available to users under applicable privacy laws.

Information About the Data Controller

Company Name: bytolabs
Email for Privacy Concerns: privacy@bytolabs.org
Phone Number: +923314415230

Data Protection Contact

Assigned Officer: Haris R.
Officer Email: dpo@bytolabs.org
Officer Contact Number: +923314415230

Types of Personal Data We Collect

Data Category	Details
Unique Identifiers	Contact addresses, IP addresses, device identifiers, and similar values used to recognize a device or user session.
Account & Purchase Info	Records related to account access, purchases, subscriptions, receipts, and support history when those features are available.
Engagement & Usage Data	Information about how players move through menus, interact with features, respond to prompts, and use content inside our products.
Approximate Location	General location inferred from network information, such as country, region, or city, for localization and compliance purposes.
Device & Technical Info	Technical details such as hardware model, operating system version, connection type, language settings, and similar diagnostic signals.
Gameplay & Activity	Progress, rewards, achievements, session activity, and other in-product behavior used to support and improve gameplay.

Children’s Data Collection

For products directed to younger audiences, bytolabs limits collection to information needed for basic operation, safety, performance, and legal compliance. Depending on the game or app, this may include:

Basic device information, including IP address and device identifiers
General location information at a broad regional level
Gameplay activity, preferences, and progress information

Why We Use This Data

When children’s data is processed, it is used for narrow operational purposes such as:

Running core game features and saved progression correctly
Monitoring stability, quality, and overall performance
Serving contextual or non-personalized advertising where allowed
Meeting legal obligations, including parental consent requirements when applicable

Keeping Children Safe

bytolabs does not design children’s experiences around public disclosure of personal information. We do not provide unmoderated public chat, and any competitive or social features are expected to be subject to safety controls and age-appropriate restrictions.

How We Use Personal Data

To deliver, maintain, and improve our games, apps, and related services
To tailor experiences, features, support flows, and in-product content
To measure performance, diagnose issues, and protect our services
To satisfy legal, regulatory, and contractual obligations

Our Data Sharing Practices

We may use specialized service providers to help with hosting, analytics, support, product operations, and similar business functions.
We may share limited data with approved advertising and measurement partners where this is necessary to operate ad-supported experiences.
We may disclose information where required to comply with law, enforce rights, or respond to valid legal requests.
For child-directed experiences, data is intended to be handled under stricter limits and not used for behaviorally targeted advertising.

Your Privacy Rights

Depending on where you live, privacy laws may give you rights over the information associated with you. Those rights can differ by jurisdiction and may be subject to identity verification and legal exceptions.

Under the General Data Protection Regulation (GDPR)

Access personal data we hold about you
Correct inaccurate or incomplete information
Request deletion of personal data in appropriate cases
Restrict certain kinds of processing
Object to processing based on legitimate interests
Receive eligible data in a portable format
Submit a complaint to a relevant supervisory authority

Under the California Consumer Privacy Act (CCPA)

Ask what personal information we collect, use, and disclose
Request deletion of eligible personal information
Opt out where applicable from sale or sharing for advertising purposes
Exercise rights without unlawful discrimination

Under the Brazilian General Data Protection Law (LGPD)

Confirm whether personal data is being processed
Request correction or updating of personal information
Request deletion where the law permits

Opting Out of Data Sale and Targeted Advertising

Users who want to manage advertising-related data sharing may:

Contact us at privacy@bytolabs.org
Use in-app privacy or preference controls when those options are available

Data Retention

bytolabs keeps personal information only for as long as it is reasonably needed for business operations, user support, product improvement, security, and legal compliance. When data is no longer required, we aim to delete it, de-identify it, or otherwise limit its continued use.

Caregiver Rights Over a Child’s Personal Data

Parents and legal guardians may have the ability to act on behalf of a child with respect to personal information collected through our services.

1. Request to Stop Collection or Use of a Child’s Data

To ask us to stop collecting or using a child’s information, you may contact us and provide enough detail for us to identify the account or device involved.

Send a request to privacy@bytolabs.org with identifying information and your relationship to the child
Include the child’s username, account ID, or other relevant in-app identifier if available
Use in-app privacy controls when a specific product includes them
Complete any reasonable verification steps we require before action is taken

Verified requests are generally handled within a reasonable period, subject to legal retention needs and operational constraints.

2. Request to Delete a Child’s Personal Data

Email privacy@bytolabs.org and clearly state that you are requesting deletion of a child’s information
Include enough account or device detail for us to locate the relevant records
Use an in-app deletion control if one is available in the relevant product

Once a request is verified, we will process deletion unless we are legally required to keep certain records.

3. Request to Review a Child’s Data

Parents or guardians may also ask for a summary of the child data we have collected.

Send the request to privacy@bytolabs.org
Complete any identity and relationship verification we require

Where applicable, we may describe:

The categories of data collected
Why the data is used
The categories of third parties that may receive the data

User Rights to File a Complaint

If you believe our handling of personal information does not comply with applicable law, you may contact us first so we have an opportunity to address the issue. You may also have the right to complain to a data protection authority in your jurisdiction.

Legal Grounds for Processing Personal Data

Where privacy law requires a legal basis, bytolabs may rely on grounds such as:

Consent
Contractual necessity
Compliance with legal obligations
Legitimate interests such as security, fraud prevention, product improvement, and service administration

Third-Party Service Providers

We work with selected partners that help us operate products, measure performance, understand usage patterns, and support advertising and user acquisition efforts.

Examples of providers that may be used include:

Google AdMob
Unity Ads
AppsFlyer
AppLovin
Facebook
Mintegral
Firebase
Google Analytics
IronSource
Yandex
Chartboost
Pangle
DTExchange
Vungle
ByteBrew

Each provider maintains its own privacy practices, and users should review those policies separately where relevant.

Crash Reporting

When an application error occurs, technical diagnostics may be collected to help us understand and fix the problem.

Device model, operating system, and app version
Error messages, stack traces, or related crash logs

This information may be processed through technical monitoring tools used for debugging and reliability work.

Diagnostics Data

We may also collect operational metrics that help us maintain reliability and performance, such as:

Launch performance and responsiveness
Crash frequency and recovery patterns
System health indicators such as memory or CPU usage

These diagnostics are used to improve product stability and are intended to be shared only with relevant service providers supporting those functions.

Privacy Policy Updates

We may revise this Privacy Policy from time to time. When we do, the updated version will be posted here with the revised wording taking effect once published.